Return Policy

Refund Eligibility

You may request a refund if:

• The product was received damaged or defective.
• The wrong item was delivered.
• The product remains unused and in original condition.
• The return request is submitted within the allowed time frame.

Time Limits

Return requests must be submitted within 14 days of delivery. After this period, we may not be able to process a refund or exchange. Refunds are issued within 5–10 business days after approval and inspection.

How to Request a Return

1. Email us at [email protected] with your order number.
2. Describe the reason for your return request.
3. Attach clear photos if the item is damaged or incorrect.
4. Wait for confirmation and return instructions from our team.

Return Requirements

• Items must be unused and in original packaging.
• Proof of purchase (order confirmation or receipt) is required.
• All included accessories and documentation must be returned.

Exceptions & Non‑Returnable Items

Certain items may not be eligible for return, including:

• Items marked as final sale.
• Products damaged due to misuse or improper handling.
• Items returned outside the specified timeframe.